Enterprise
Call Centres Unlock Lockdowns with Conversational Service Automation
The global pandemic has resulted in businesses being forced to reckon with new challenges. Call centres, in particular, have traditionally been a centralised location offering a single point of contact for customers. However, the health crisis today has emptied contact centres and forced agents to work remotely – or not work at all – until…
Read MoreNew Dell EMC PowerScale storage systems unlock the potential of unstructured data
Dell Technologies has just taken the wraps off a new family of storage systems that aim to unlock the potential for unstructured data that they’ve dubbed as Dell EMC PowerScale. For the uninitiated, unstructured data is stuff that a normal person would see a pattern to but which can’t be neatly organised in a database…
Read MoreNew Huawei IdeaHub for offices is a huge teleconferencing display and digital whiteboard in sleek frame
Digital convergence is the name of the game for technology and the new Huawei IdeaHub display aims to be a game-changer for office environments as it works as a seamless combination of a teleconferencing system, digital whiteboard and more. The Huawei IdeaHub comes in 65-inch and 86-inch sizes and is effectively a gigantic 4K ELED…
Read MoreLatest version of Red Hat Enterprise Linux 8 offers enhanced intelligent monitoring
Red Hat today announced the general release of the latest version of their Red Hat Enterprise Linux 8.2 platform that is built for the interconnected nature of the hybrid cloud era with enhanced reliability, stability and a host of other features. Red Hat Enterprise Linux 8.2 addresses the need for organisations operating with small or…
Read MoreNew Dell EMC PowerStore storage array offers faster, scalable performance for the new data decade
Businesses today are seeing the digital transformation of their processes and business operations as an urgent necessity with increasingly larger and more complex workloads but are often restricted by a number of factors including existing legacy IT infrastructure, cost and scalability which is where Dell Technologies’ new Dell EMC PowerStore infrastructure platform comes into the…
Read MoreData protection in the new data era: three key security strategies to manage it right
For the past several years, companies have gradually begun a migration from traditional, highly-secured onsite computing and storage towards cloud-based solutions though the recent impetus to work from home on account of the ongoing COVID-19 pandemic has accelerated this exodus several fold. This transition has seen its own share of teething problems, not least of…
Read MoreBurning questions about the Dell GDPI 2020 Snapshot: the lay of the data protection landscape
If you peruse the latest Dell Global Data Protection Index (GDPI) 2020 Snapshot as well as the biennial report that was released last year, you’ll notice very interesting insights into the state of the data protection landscape. Of note is the massive spike in the amounts of critical data used and managed by organisations with…
Read MoreTexas Instruments Malaysia contributes US250,000 to combat COVID-19 pandemic
Texas Instruments Malaysia has stepped up to the plate in the ongoing war on the COVID-19 pandemic in Malaysia as they’ve donated US$250,000 which is slightly over a million and change in Malaysia ringgit to purchase personal protective equipment and for food aid for affected communities surrounding their factories and nationwide. Texas Instruments employees are…
Read MoreDell Technologies Global Data Protection Index 2020 Snapshot shares key challenges in data protection readiness for Asia Pacific companies
The ongoing COVID-19 pandemic is fundamentally changing the way organisations work with an increasing reliance on remote work practices and with it a growing emphasis on secure access to data along with the need to manage and protect that data from misuse. Organisations are scrambling to adapt to this new normal that has only been…
Read MoreNetwork Automation: Why organisations shouldn’t wait to get started
For many enterprises, we don’t need to sing the praises of IT automation – they already get it. They understand the value of automation, have invested in a platform and strategy, and have seen first-hand the benefits IT automation can deliver. However, unlike IT automation, according to a new report from Forrester Research, network automation…
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