World’s Leading Cabin Crew 2020 accolade awarded to Royal Brunei Airlines by World Travel Awards
Royal Brunei Airlines were lauded with the accolade of being the World’s Leading Cabin Crew 2020 at a virtual grand finale of the 27th annual World travel Awards where the airline received the most votes in a global poll of guests and travellers across the globe.
The competition was stiff as Royal Brunei Airlines competed with 17 of the world’s leading airlines to vie for the honour. The airline today has a total of 365 cabin crew.
Mr Karam Chand, RB’s Chief Executive Officer, said: “The award of the World’s Leading Cabin Crew and Asia’s Leading Cabin Crew by the prestigious World Travel Awards is well earned and a reflection of our service strategy and single mindedness to establish RB as a well-respected global brand. The award demonstrates we have won the hearts and minds of our guests and travel professionals worldwide and a stamp of approval of our hard work, dedication and world class service over a number of years.”
“Winning the World category as global leader in cabin crew marks a new chapter in our proud history and more recently as a boutique airline standing above the much bigger and well-resourced global airlines. Being a boutique airline requires us to clearly differentiate ourselves from others and there is no better way than with the Bruneian hospitality that comes from the heart combined with our service vision through the thought of the little things we do and one that cannot be duplicated by the competitors,” says Mr. Chand.
Mr Chand added: “I would like to congratulate every Cabin Crew member, Cabin Crew management and staff, the trainers, the project team behind this award and Team RB.”
Graham E. Cooke, Founder, World Travel Awards, said: “Congratulations to Royal Brunei Airlines for being voted ‘World’s Leading Cabin Crew’. The entire team possesses an incredible passion for raising inflight service to an entirely new level, and I am delighted that this has been acknowledged by both the travel trade and consumers.” For more details check out their official page at www.flyrb.com