Grab Scan to Order feature helps empower the deaf with new job opportunities

Grab Malaysia has introduced a Grab Scan to Order feature with their superapp in collaboration with the Malaysia Federation of the Deaf (MDF) to empower and expand opportunities for the deaf community through tech.

What is the Grab Scan to Order feature

The Grab Scan to Order feature offers a contactless dine-in solution that can encompass ordering and payment completely via the Grap app and a smartphone. Users simply have to scan the QR code at a table, place an order via the Grab app and the order is then sent to the merchant’s kitchen and order list for them to cook up your grub.

This enables Malaysians to employ deaf Malaysians for service roles and Grab is working with MFG to train deaf individuals to have the necessary life skills to be part of the workforce by initially pairing them with Grab Signatures merchant-partners before seeking employment in other Grab Signatures merchant-partners, Secret Recipe, KGB and Kyochon. On the other side of the fence, Grab is also providing job coaches to help merchants to communicate with deaf employees for 3 months.

“The PWD community inspires us everyday with their tenacity and spirit in overcoming all obstacles. With our friends at MFD and Grab Signatures merchant-partners, we hope to do our part in supporting the community by leveraging technology to challenge the status quo, by removing barriers that were traditionally accepted as the norm. In doing so, we hope to create equal, inclusive opportunities for our community of PWDs to build respectable livelihoods,” said Sean Goh, Managing Director, Grab Malaysia. 

“We laud Grab for their effort in creating an equal and inclusive environment for the PWD community in Malaysia to have  access to earning opportunities. The #TechUntukSemua drive is an exemplary showcase of leveraging technology to ensure a more inclusive economy among all Malaysians. We are also proud of this long-standing partnership with Grab to ensure that Malaysia’s PWD community are able to have the knowledge, capabilities and opportunities to enter the workforce,” said Mohamad Sazali Shaari, President, Malaysia Federation of the Deaf. 

You can check out their video below for more details and surf on to www.grab.com for additional information.